Our Vision, Mission & Values

The Office of the Ombudsman also Samoa’s National Human Rights Institution provides advice to the general public on matters relating to good governance and investigate practices of maladministration of government agencies. It also carries out research and conducts activities in the promotion and protection of human rights in Samoa and conducts investigations concerning the abuse of power by enforcement agencies.

"Integrity in governance and respect
for human rights "
Our Vision

Our Mission

providing effective, timely and independent complaints resolution services on matters of maladministration and misuse of authority by prescribed disciplinary forces
empowering all people to understand and exercise their human rights and responsibilities
holding government accountable to good governance and human rights standards and obligations
building and strengthening partnerships that encourages action on good governance and human rights

Our Services

The Good Governance function of the Office is to foster good administration within Government ministries and agencies to the satisfaction of the stakeholders, the people of Samoa.

The Human Rights Unit functions to bridge the “protection gap” between the rights of individuals and responsibilities of the State.


The Special Investigations Unit functions to address misconduct in agencies exercising the coercive powers of the state (i.e. the Police, Prisons and other disciplined forces)


The Engagement and Communications Unit support the overall engagement and communication of the Office to its partners, stakeholders and the public.


The Corporate Services Unit its tasked with the daily management and support of all Office Operations in administration, finance and human resources.


Celebrating world mental health day 2022, by making mental health & well-being for all a priority

Press Release - 12 October 2022

Ombudsman held 2nd Dialogue with Parliamentarians on human right

Press Release - 3 October 2022

Children and young people validate submission to the CRC Committee and share understanding on children’s right to healthy and clean environment

Press Release - 20 September 2022

Ombudsman conducts basic complaint handling and investigations training for Ombudsman Liaison Officers

Press Release - 6 September 2022

Related Links

Other Ombudsman / Human Rights Organisations / Network
Ombudsman / Human Rights (International Partners)
Non-Government Organisations (Human Rights Allies)
Government Ministries & Constitutional Offices (Local Partners)