Our Vision, Mission & Values

The Office of the Ombudsman also Samoa’s National Human Rights Institution provides advice to the general public on matters relating to good governance and investigate practices of maladministration of government agencies. It also carries out research and conducts activities in the promotion and protection of human rights in Samoa and conducts investigations concerning the abuse of power by enforcement agencies.

"Integrity in governance and respect
for human rights "
Our Vision

Our Mission

providing effective, timely and independent complaints resolution services on matters of maladministration and misuse of authority by prescribed disciplinary forces
empowering all people to understand and exercise their human rights and responsibilities
holding government accountable to good governance and human rights standards and obligations
building and strengthening partnerships that encourages action on good governance and human rights

Our Services

The Good Governance function of the Office is to foster good administration within Government ministries and agencies to the satisfaction of the stakeholders, the people of Samoa.

The Human Rights Unit functions to bridge the “protection gap” between the rights of individuals and responsibilities of the State.


The Special Investigations Unit functions to address misconduct in agencies exercising the coercive powers of the state (i.e. the Police, Prisons and other disciplined forces)


The Engagement and Communications Unit support the overall engagement and communication of the Office to its partners, stakeholders and the public.


The Corporate Services Unit is tasked with the daily management and support of all Office Operations in administration, finance and human resources.


Human Rights Unit follow up meeting held at the Fono Faavae's Office at Aana Alofi No. 1

23 February 2024

Police Recruits Training on the mandates of the Office and the importance of their roles as police officers in society

29 February 2024

Office staff participated in a 5-day training at the Lava Hotel by the Human Rights Information and documentation system (HURIDOCS)

1 March 2024

𝗧𝗵𝗲 𝗢𝗳𝗳𝗶𝗰𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗢𝗺𝗯𝘂𝗱𝘀𝗺𝗮𝗻/𝗡𝗛𝗥𝗜 𝗦𝗮𝗺𝗼𝗮 𝗷𝗼𝗶𝗻𝘀 𝘁𝗵𝗲 𝗪𝗼𝗿𝗹𝗱 𝗶𝗻 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗯𝘆 𝗲𝘅𝗮𝗺𝗽𝗹𝗲 𝗶𝗻 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝗮𝗻𝗱 𝗮𝗰𝗸𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗶𝗻𝗴 𝘄𝗼𝗺𝗲𝗻’𝘀 𝗮𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝗮𝘀 𝘄𝗲 𝗰𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗪𝗼𝗺𝗲𝗻’𝘀 𝗗𝗮𝘆.

08 March 2024

Related Links

Other Ombudsman / Human Rights Organisations / Network
Ombudsman / Human Rights (International Partners)
Non-Government Organisations (Human Rights Allies)
Government Ministries & Constitutional Offices (Local Partners)