Our Vision

The promotion of integrity in governance, the protection and promotion of human rights in Samoa and equal and fair treatment of people

Our Mission

  • To provide good leadership, management of systems, processes, efficient support and coordination for the successful implementation of the Office’s Work Programme
  • To enhance the lawful delivery of State Agency mandates to the reasonable satisfaction of members of the public.
  • To promote and protect human rights and freedoms as the National Human Rights Institution (NHRI).
  • To provide effective oversight and address misconduct of agencies exercising the coercive powers of the State and to conduct special investigations as may be authorized.

Mission, Vision & Values

Our Values

Our work will be constantly guided by a set of Core Values that we are committed to, that foster integrity in governance and encourage the promotion of human dignity and an underlying respect for Fa’a-Samoa. 

Honesty, Integrity & Impartiality

  • We are ethical, honest and law-abiding in everything we do.
  • We respond to complaints without bias and we do not take sides.
  • We provide impartial advice without fear or favour and make decisions on their merits.
  • We are independent.

Ethics, Fairness & Dignity

  • We have the highest ethical standards.
  • We treat people equitably.
  • We value respect and diversity.

Accessibility, Accountability and Transparency

  • We are accessible to all people
  • We are transparent and accountable for our actions.

Efficiency and Effectiveness

  • We make efficient use of our resources
  • We achieve good results in an economic way.

Consistency, Responsiveness and Diligence

  • We respond to complaints quickly. If we cannot help, we will explain why and, if possible, suggest another action.
  • We produce timely and high quality work.
  • We develop our skills to improve service and become a catalyst for change in promoting good governance and human rights.

Culture and Rule of Law

  • We respect and value Fa’aSamoa.
  • We operate within the laws of the Independent State of Samoa.